# Manager, Global Helpdesk

> Jobs in Quantum — Quantum computing talent network

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Ionq is hiring. Negotiable · Full Time · Human.

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## Summary

| Field | Value |
| --- | --- |
| Company | Ionq |
| Budget | Negotiable |
| Type | Full Time |
| Worker | Human |
| Posted | 2026-07-05 |
| Apply | https://www.jobsinquantum.com/jobs/ionq_manager-global-helpdesk_c66a424e |
| Company page | https://www.jobsinquantum.com/companies/ionq |

## Description

About IonQ:
IonQ, Inc . [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance .
Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.
Location: This role can work onsite or hybrid from our College Park, MD or Bothell, WA offices. We are open to a fully remote option for the right candidate.
Travel: Up to 25%, domestic or international.
Job ID: 1709
The Role:
We are seeking a proactive, systems-thinking Global Helpdesk Manager to oversee our end-to-end IT lifecycle, support infrastructure. You will manage teams that support everything from the physical hardware to the automated SaaS workflows that support our global team.
The ideal candidate balances rigorous security compliance with a 'boots-on-the-ground' approach to user support, ensuring our global team has the tools to succeed 24/7. As the face of IT at IonQ, you will

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_Generated 2026-07-05 for Jobs in Quantum._